Courtyard Austin The Domain Area - Bartender

The Bartender is responsible for preparing food and drink orders, serving beverages and meals to patrons as regulated by state and federal age requirements, and coordinating lounge/bar activities.

QUALIFICATIONS:

• Three to six months related experience; or equivalent combination of training and experience.
• Alcohol Awareness Certification (must comply with State regulations).
• Requires the ability to read, write, and speak the English language.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

RESPONSIBILITIES:

• Checks identification of customers to verify age requirements for purchase of alcohol.
• Presents menu, answers questions and takes food and beverage orders from guests and/or serving staff.
• Prepares drink orders including wine, liquor, and beer.
• Prepare appetizers and food items according to recipes and standards.
• Monitors seating in lounge/bar area ensuring all guests are served.
• Computes bill and accepts payment; tracks and balances sales receipts.
• Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s).
• Clean bars, work areas, and tables, as well as glasses, utensils, and bar equipment.
• Maintains kitchen and lounge station by keeping area tidy; clean and stock kitchen and bar at the end of each shift.
• Plan, organize, and control the operations of the lounge/bar area.
• Slice and pit fruit for garnishing drinks.
• Arrange bottles and glasses to make attractive displays.
• Create drink recipes.
• Inventories liquor, food, supplies and equipment weekly. Order or requisition supplies as needed.
• Ensures all temp logs and waste logs are maintained daily.
• Receives, dates, and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications.
• Ensures tips are reported properly for tax processing.
• Other duties as assigned.
• Access to back of house areas of the hotel and sensitive information
• Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located in the Arboretum area and just 15 minutes from downtown, our North Austin hotel offers easy access to premier shopping and dining, as well as high-tech companies including IBM, Google, Dell and Oracle. After a long day of work or play, guests can spread out in chic new guest rooms and suites featuring stylish decor, free Wi-Fi, luxurious bedding and ergonomic workspaces. Later, guest can grab an evening cocktail and bite to eat from our bistro, then return in the morning for a variety of healthy favorites and specialty Starbucks beverages to jump-start their day. During downtime, we invite our guests to work up a sweat in our state-of-the-art fitness center, featuring cardio equipment with personal TV screens, cool down by making a splash in our sparkling indoor pool, or socialize under the stars while enjoying our stylish outdoor patio.