What are the responsibilities and job description for the Courtyard Lexington Keeneland Airport - Bistro Attendant-AM position at Aimbridge Hospitality?
The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner, specifically within the Bistro at the Hotel.
QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must maintain composure and objectivity under pressure.
JOB RESPONSIBILITIES:
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
- Clear, clean and reset tables as needed.
- Preparing buffet station for food set up. Ensuring buffet is stocked with silverware, plates and glassware.
- Accommodate any special requests made by a guest or offer appropriate alternatives.
- Be familiar with the operation of the P.O.S. system.
- Greet and seat guests at appropriate tables in a timely manner.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Ability to answer the telephone according to standards.
- Have a complete knowledge of standards of service for receiving a room service order.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures, and side work duties according to station rotation assignment.
- Ensure that tables and side stands are kept stocked, tidy and clean.
- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.
- Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
- Attend meetings as required by management.
- Perform any other duties as requested by management.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
We are located within Beaumont Centre, just five miles from Lexington/Bluegrass Airport, Keeneland Racetrack, and just minutes away from the University of Kentucky, downtown Lexington and Lexington Convention Center. Our lobby also features The Bistro. Eat, drink and connect in our restaurant that serves both breakfast and dinner. The Bistro lounge is the perfect place for guests to enjoy wine, beer or our signature cocktails after a long day. We proudly brew Starbucks coffee and guests can swim in the indoor pool or relax in the hot tub.
Application deadline for Colorado positions:
