Crowne Plaza Seattle - Housekeeper

Informacin disponible en espaol a continuacin.

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting deep cleaning activities within the guest room in conjunction with preventative maintenance tasks.

Recamarera tiene la responsabilidad de mantener limpias, ordenadas y atractivas las habitaciones de los clientes, pasillos, reas pblicas del hotel, limpiando los cuartos de acuerdo a los procedimientos del hotel, llenar los carros con material, reemplazando la lnea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos, esta funcin tambin sera responsable de realizar actividades de 'limpieza profunda' dentro de la habitacin de invitados junto con tareas de mantenimiento preventivo.

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.

• Diploma de enseanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelera o similares.
• Esta posicin requiere altos niveles de atencin al detalle, habilidad de comunicarse efectivamente con huspedes y compaeros de equipo oralmente o de forma escrita
• Comunicar las informaciones e ideas en forma clara.
• Evaluar y seleccionar en forma rpida y precisa los mejores cursos de accin.
• Desempearse correctamente aun cuando haya sobrecarga de trabajo.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include, but are not limited to, changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture, or rehanging closed slide doors.

• Access to back of house areas of the hotel and sensitive information

• Interact and occasionally have unsupervised contact with guests and/or colleagues

• Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

• Maintain a high level of trust and responsibility

• Represent the company with certain level of reputation and good character as well as exercise sound judgement

• Mantener un trato cordial y servicial hacia los clientes y entre los empleados.
• Presentarse regularmente al trabajo, tal como lo establecen las normas de Aimbridge Hospitality, y segn lo exija el programa de trabajo, el cual variar segn las necesidades del hotel.
• Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca)
• Acatar siempre las normas y reglamentaciones de Aimbridge Hospitality para asegurar una operacin eficiente del hotel.
• Limpiar y surtir totalmente las habitaciones que se requieran en un turno.
• Completar todos los deberes de limpieza previa, incluyendo pero sin limitarse a la preparacin del carro de limpieza con los artculos para los clientes, productos de limpieza y ropa de cama.
• Eliminar todos los desechos y retirar la ropa de cama, toallas y dems artculos sucios de las habitaciones.
• Llevar a cabo otra tarea segn asignada por el supervisor o gerente.
• Puede ser necesario desmontar muebles o artculos en la habitacin de invitados para realizar una limpieza profunda.
• Las tareas de limpieza profunda pueden incluir, entre otras, cambiar el filtro de CA, limpiar las bobinas de CA, retocar la pintura en las paredes / molduras, retocar muebles rayados o cambiar puertas correderas cerradas.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located in the heart of downtown Seattle, the award-winning Crowne Plaza Hotel Seattle Downtown offers an exceptional blend of service, style and comfort. Youll notice Cool, Comfortable and Unconventional touches that set us apart as soon as you step inside. Marvel at stunning views of the city lights while relaxing in our new Sleep Advantage Beds. Enjoy complimentary wireless Internet throughout the hotel and amenities to help you relax like our Temple Spa Sleep Tight Amenity kits featuring lavender spray and lotions to help you rejuvenate and unwind. Enjoy an invigorating workout at our 24-hour fitness center, get dining suggestions from our expert concierge or savor sumptuous cuisine at our Regatta Bar & Grille restaurant where you can enjoy Happy Hour in our lounge daily from 4pm - 7pm and monthly drink specials. Come and experience all that The Emerald City has to offer with us!