Four Points Raleigh - Server AM-Restaurant 1

The Server is responsible for taking customer's food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments primarily during the AM hours. May perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Food Handlers certification (must comply with State regulations)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.

RESPONSIBILITIES:

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
• Be familiar with the organization of the restaurant and lounge and know the function of each job position.
• Have a thorough knowledge of menus and specials in the restaurant.
• Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
• Clear, clean and reset tables as needed.
• Be familiar with the operation of the P.O.S. system.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures, and side work duties according to station rotation assignment.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Perform other tasks/jobs as assigned by the supervisor or manager.

PROPERTY INFORMATION:
Located walking distance to PNC Arena, NC State Fairgrounds and Carter Finley Stadium, our hotel in Raleigh, NC provides a great location for guests staying with us for business or leisure. Less than 6 miles away from our hotel near PNC Arena, visitors can revel in everything that historic downtown Raleigh has to offer. If visiting for business, Research Triangle Park, Wells Fargo Corporate Headquarters and the NC Judicial Center are all a quick trip away. Our over-sized, modern rooms and suites make the perfect retreat after an eventful day. Guests can experience our onsite restaurant, First Point, to enjoy breakfast, dinner or a drink. During downtime, guests can take a dip in our pool or get a workout in at our fitness center. We are also ready to host a meeting or event- the Four Points Raleigh Arena has everything needed to get the job done.