What are the responsibilities and job description for the Hilton Boston Woburn - House Attendant Lead position at Aimbridge Hospitality?
The House Attendant Lead serves as a primary point of contact for questions and/or complex problems, in partnership with Housekeeping leadership. This role also performs the responsibilities of a House Attendant to include cleaning and maintaining the appearance of the public areas of the hotel, deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).
QUALIFICATIONS:
- High School diploma or equivalent and at least 1 year of experience in a hotel or a related field preferred.
- Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must maintain composure and objectivity under pressure.
JOB RESPONSIBILITIES:
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Clean/Buff floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed according to hotel standards.
- Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
- Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.
- Practice safe work habits to ensure safety to guests, fellow associates and self.
- Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
- Complete daily assignment check list and submit to supervisor at the end of the day.
- Perform other tasks/jobs as assigned by the supervisor or manager.
PROPERTY INFORMATION:
Off I-93, our hotel is in the Cummings Park Business Center, next to local shopping and quick bites. We're 10 minutes from Woburn Anderson Transportation Center, which provides a rail link to downtown Boston — reach the station via free shuttle, covering five miles. Enjoy free parking, our indoor pool, and fitness center.
Application deadline for Colorado positions:
