What are the responsibilities and job description for the Hotel Tonnelle, Tribute Portfolio - Front Desk Manager position at Aimbridge Hospitality?
Join Our Team as a Front Desk Manager!
About Us:
At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. If you’re a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!
Key Skills and Responsibilities:
Formerly Hotel Indigo, this property is in the process of rebranding as Hotel Tonnelle, a Marriott Tribute! This upscale, New Orleans Garden District hotel is on the St. Charles Avenue streetcar line. High-speed wireless internet access is included. Vibrant décor and modern furnishings are showcased in guest rooms at Hotel Tonnelle. A flat-screen TV with cable channels is available for in-room entertainment. A work desk and coffee machine are also provided. The hotel’s fitness center features elliptical machines, treadmills, and weights. The business center has computers, printers, and fax services.
Application deadline for Colorado positions:
About Us:
At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. If you’re a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!
Key Skills and Responsibilities:
- Customer Service Orientation: Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
- Leadership and Supervisory Skills: Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
- Problem-Solving Ability: Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
- Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively.
- Financial Acumen: Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.
- Experience: 5 years of progressive experience in a hotel or related field with supervisory experience
- Education: 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- Skills: Proficient in Windows operating systems, spreadsheets, and word processing.
- Attributes: Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
- Additional Requirements: Valid driver's license from the applicable state.
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Formerly Hotel Indigo, this property is in the process of rebranding as Hotel Tonnelle, a Marriott Tribute! This upscale, New Orleans Garden District hotel is on the St. Charles Avenue streetcar line. High-speed wireless internet access is included. Vibrant décor and modern furnishings are showcased in guest rooms at Hotel Tonnelle. A flat-screen TV with cable channels is available for in-room entertainment. A work desk and coffee machine are also provided. The hotel’s fitness center features elliptical machines, treadmills, and weights. The business center has computers, printers, and fax services.
Application deadline for Colorado positions:
