Hyatt Regency Sarasota - Food & Beverage Supervisor-Full Service Restaurant 1

The Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service, while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.

QUALIFICATIONS:

• At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
  
  

RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
• Assist Food and Beverage Manager in maintaining food and beverage costs.
• Maintain close communication links with all employees, seeking input regarding food and beverage issues and acting as a motivating influence.
• Monitor and follow up on all servers' cash overages and shortages.
• Maintain service standards throughout the department by using such quality control instruments as Standard of the Week and coaching sessions.
• Immediately follow up on accidents, problems or guest complaints in the Food and Beverage Department.
• Be familiar with and able to react to emergency situations by knowing locations of fire and extinguishers and exits.
• Maintain proper consistent disciplinary actions for all Food and Beverage employees.
• Be familiar with P.O.S. system used in the hotel.
• Ensure employees are at all times, attentive, friendly, helpful and courteous to guests, employees and other managers.
• Assist the Food and Beverage Manager in wage progress and productivity reports for Food and Beverage Department.
• Assist in preparation of staff schedules according to business forecast, maintaining adherence to wage control, productivity standards and guest service scores.
• Assist in monthly food and beverage inventories and reconciliations.
• Ensure all side work duties are completed by servers.
• Assist Food and Beverage Manager in developing promotional ideas.
• Assist Food and Beverage Manager in planning and organizing monthly department meetings.
• Initiate and promote sales efforts for all service personnel.
• Assist the Food and Beverage Manager in preparing for and conducting employee performance appraisals.
• Assist the Food and Beverage Manager and Food Production Manager in maintaining and improving the quality and presentation of all food products.
• Attend weekly Food and Beverage meeting, daily pre-meal meetings, and other meetings as required by management.
• Perform any other duties as requested by management.
  
  

PROPERTY INFORMATION:

Located in Sarasota, this Florida Hyatt Regency features an outdoor pool with waterfalls and a hot tub, a private 32-slip marina with boat docking facilities, and free WiFi. Breakfast is available for an additional fee. A work desk, laptop safe, 47-inch flat-screen TV, and iHome® docking station are included in all Hyatt Regency Sarasota rooms. Each private bathroom is tiled and equipped with a hairdryer and free toiletries. The Sarasota Hyatt Regency offers sailing, fishing, kayaking and biking. An airport transfer service is available for a surcharge. A 24-hour StayFit™ fitness center and in-room Yoga Away™ program are also offered.

Application deadline for Colorado positions: