What are the responsibilities and job description for the Marriott Springfield Downtown - Server AM-Restaurant 1 position at Aimbridge Hospitality?
Join Our Team as a Server!
About Us
The Server position requires great communication, multitasking, and a good knowledge of food and drinks to make sure guests have a great dining experience. The Server takes orders, serves guests with professionalism, and keeps the service area clean and organized, all while following company rules and safety guidelines.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi-Fi access, Plug-in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award-winning sports bar. The classically-designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.
About Us
The Server position requires great communication, multitasking, and a good knowledge of food and drinks to make sure guests have a great dining experience. The Server takes orders, serves guests with professionalism, and keeps the service area clean and organized, all while following company rules and safety guidelines.
Key Skills/Responsibilities
- Guest Service & Hospitality: Provide a warm, friendly, and professional dining experience by greeting guests, taking orders accurately, and ensuring their needs are met throughout their visit.
- Food & Beverage Expertise: Maintain a strong knowledge of the menu, including ingredients, dietary restrictions, specials, and alcohol service guidelines.
- Order Accuracy & Efficiency: Take and deliver food and beverage orders promptly, ensuring accuracy and attention to detail.
- Multi-tasking & Organization: Manage multiple tables while maintaining efficiency in serving, clearing, and resetting tables for the next guests. Ability to efficiently manage multiple tasks and maintain a positive attitude in high-pressure situations.
- POS System & Cash Handling: Process payments, close checks, and ensure accurate handling of transactions while following company and security guidelines.
- Cleanliness & Compliance: Follow food safety and hygiene regulations, maintain a tidy and organized service area, and comply with alcohol and food handling certifications.
- Physical Stamina: Physical ability to stand for long hours, lift and carry objects (20–50 lbs.), walk, bend, and perform repetitive motions.
- High school diploma or equivalent preferred.
- Previous experience in hospitality or food & beverage service is a plus.
- Strong interpersonal and communication skills, with the ability to engage with guests and coworkers professionally.
- Must obtain and maintain any required certifications (e.g., Alcohol Awareness, Food Handler’s Card) as per state regulations.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi-Fi access, Plug-in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award-winning sports bar. The classically-designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.
Salary : $12
