Westin Portland Harborview - Accounts Receivable Specialist-Field

Compiles amounts owed to the company by customers or clients, and inputs figures to the accounting system. Performs clerical work in support of the hotel's accounts receivables functions.

QUALIFICATIONS:

• High School diploma or equivalent with at least 1 year of related work experience required.
• No supervisory experience is required.
• Demonstrates strong computer skills, arithmetic computation, and learning skills.
• Proficient in speaking English and communicating to guests and co-workers using clear, appropriate and professional language.
• Comfortable with using Microsoft Office systems and tools.
• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
• Talk with and listen to other employees to effectively exchange information.
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
• Enter and locate work-related information using computers and/or point of sale systems.

JOB RESPONSIBILITIES:

• Adhere to the policies outlined in the Aimbridge Employee Handbook.
• Maintain a professional working relationship and promote open lines of communication with general managers, property accountants/controllers, associates and other departments.
• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Perform other reasonable job duties as requested by Supervisors.
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other associates and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Handle sensitive issues with associates and/or guests with tact, respect, diplomacy, and confidentiality.
• Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
• Code documents according to company policies and procedures.
• Generate finance/accounting reports from computer system as needed.
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
• Record, store, and/or analyze information using property software.
• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
• Access computerized financial information to answer general questions as well as those related to specific accounts.
• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
• Maintain accurate electronic spreadsheets for financial and accounting data.
• Complete period-end closing procedures and reports as specified.

PROPERTY INFORMATION:
The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.