Campus Experience Coordinator, Campus Events

$52,612.00 $55,243.00

• 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience.
• A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered.

The Office of Admissions is directly responsible for the recruitment, enrollment, and retention of students at Aims Community College, as well as providing pre-collegiate support around college and career readiness in the community. The Office of Admissions team is comprised of Recruitment staff and the Campus Experience/Pre-Collegiate team, the latter being responsible for supporting the Student Station and the Aims Main Line Call Center, with oversight of onboarding students through events, visits, orientation, on-campus support, pre-collegiate education, and recruitment initiatives.

The Campus Experience Coordinator, Campus Events, is responsible for planning, evaluating, and executing on-campus pre-collegiate and bridge-type initiatives and events, including College for Kids. This position supports the rest of the Campus Experience/Pre-Collegiate Team in co-creating, planning, and executing other campus events/activities that take place year-round. The Campus Experience Coordinator, Campus Events, is also responsible for assisting with oversight and supervision of the Student Station and Aims Main Line Call Center through: direct supervision, professional development, and scheduling of student staff, providing general admissions counseling to prospective students, and assisting the recruitment team with outreach phone calls and the admissions inbox.

Under the general to limited supervision of the Campus Experience/Pre-Collegiate Manager, this position provides high-level planning for the College for Kids program and other pre-collegiate/recruitment events for Aims Community College. Functions under limited supervision include assisting with operational, financial, and planning functions of complex units requiring the use of considerable independent judgment, originality, and application of management and human relations skills.

• Plan, execute, coordinate, and evaluate on-campus events such as College for Kids (C4K) and other pre-collegiate/bridge-type events.
• Oversee the registration and confirmation process for all events, manage event and other activities utilizing the CRM, and compose, edit, and send out communication relevant to the events.
• Serve as the point of contact for high schools, community-based organizations, and other agencies being invited to campus events, ensuring all event information has been entered into the CRM
• Create surveys to gather feedback and suggestions for future improvements.
• Generate year-end reports for evaluation of yearly goals.
• Support the Campus Experience/Pre-Collegiate team in co-creating, planning, and executing other campus events/activities that take place year-round.
• Direct supervision and support of College for Kids and other pre-collegiate event staff. This includes time and leave approvals, scheduling, performance management, and other professional development associated with supervision.

• Direct supervision and support of a team of student employees staffed at the Student Station, Call Center, and Information Desk, including scheduling student employees.
• With the coordination and support of other Campus Experience/Pre-Collegiate team staff, create and implement customer service and professional development trainings for student staff on a regular and timely basis, including trainings around CRM and other platforms.
• Assist in general oversight of larger student employee group, including Student Station, Call Center, Information Desk, and campus visit operations.
• Collaborate with other campus departments in the Welcome Center, Student Affairs, and across campus to ensure prospective students utilizing the Student Station and Call Center have a positive experience and receive the support and are connected with the resources they need.

• Assists prospective and continuing students with navigating the variety of academic offerings and student supports available at Aims Community College, with regular and consistent use of CRM.
• Provide referrals for services for prospective students based on individualized student needs. Refer and connect students with the relevant College resources, including veteran’s services, registrar, financial aid, personal counseling, etc.
• Collaborate with student services areas, including Admissions, Advising, Financial Aid, Records, Transitions Center, and any other relevant areas to provide an excellent student experience.
• Identify needs, barriers, and potential risk factors to enrollment and connect students to resources regardless of their funnel status.
• Assist students, faculty, staff, and alumni with all aspects of student enrollment.
• Assist the Recruitment team and Office of Admissions by supporting general admissions inbox and phone lines, and outreach campaigns, including outbound phone calls to prospective students.

• Following state and federal laws related to data retention of student records
• Monitor and ensure compliance with legislative requirements such as FERPA
• Assist with special projects as assigned by the Campus Experience/Pre-Collegiate Manager and the leadership of the Office of Admissions.
• Assist in the testing of ERP systems and any other third-party systems associated with the Office of Admissions.
• Serve on department, division, and institutional committees as needed
• Maintain industry standards through reading, research, conferences, and other resources/professional development opportunities.
• Represent Aims Community College at conferences, workshops, and other community events.

• Bachelor's Degree Student Affairs, Education, Event Management, or other related fields; plus, three (3) years of related work experience, such as customer service, events planning, program planning, education, student affairs, or higher education administration.

• Associate's degree, plus five (5) years of related work experience, such as customer service, events planning, program planning, education, student affairs, or higher education administration or an equivalent combination of education and/or work experience.

• Excellent collaboration and communication skills.
• Keen eye for detail and customer service.
• Experience in working with ethnically diverse populations.
• Proficiency in Microsoft Word and Excel.
• Excellent oral and written skills, including creating oral presentations.
• Ability to travel to meetings and outlying campus locations.
• Ability to adapt and problem solve on the fly.
• Experience with technology systems related to event planning and higher education.
• This position requires the use of a company vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance.

• Cover Letter
• Resume

• Experience developing summer educational programs for youth 9-15.
• Experience planning, coordinating, and promoting campus events and programs.
• Bilingual in English and Spanish.
• Previous experience managing daily front desk and campus visit operations.
• Previous experience organizing large campus visit events.

• Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information.
• Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary.
• Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.