Branch Manager

Join our Air Academy Credit Union team and you could be our members’ best ally! We’re seeking an experienced Branch Manager for our Garden Ranch branch location. Our Branch Managers are leaders who are committed to inspiring their team’s growth and development while meeting branch and organizational goals.

Recognized as a Gazette Best Workplace since 2017, we’re committed to improving the lives of our members and communities by doing what is right, not what is easy. We want to exceed the expectations of anyone who comes our way by providing custom, caring financial solutions. With assets over $860 million and over 44,000 members, we walk alongside our members on their financial journey. Their goals are our goals and building stronger communities is what we do. Each year, AACU gives time, money, and resources to numerous community organizations, projects, and programs.

Responsibilities include:

• Establishes and implements branch goals, standards, and expectations to meet and/or exceed branch profitability and growth goals.
• Ensure proper cash levels are maintained in branch by ordering and shipping cash to cash management company in a timely manner.
• Manages the full spectrum of staff administration to include hiring, writing, and administering performance evaluations. Recommends appropriate personnel action, salary increases and promotions.
• Mentors and motivates the branch team through individual and group coaching sessions to ensure the successful development and performance of all team members in areas of branch productivity, member service and retention.
• Understands, administers, and enforces all rules, regulations and policies as set forth by the credit union and NCUA.
• Has a thorough knowledge and complies with Retail Delivery Standards.
• Monitors all branch equipment, facility, and delivery systems to ensure efficient operational status; interfaces with service providers, troubleshoots and documents any performance issues.
• Directs training plans and work programs for assigned employees to improve or enhance job performance; conducts training to broaden employee product and process knowledge as well as personal growth. Recommends employees for formal training courses, if needed.
• Researches and provides problem resolution to member and employee issues and diffuses escalating situations.

Job Requirements:

• High school diploma or equivalent. College degree or prior management experience preferred.
• Two to three years of experience in the financial industry preferred.
• Availability to work branch hours as needed, including some Saturdays.
• Conflict and problem resolution skills.

Additional Information:

The pay ranges represent the low and high end of the base salary range for this position.

GV 1200: $56,900 - $85,300

We love our family-like culture here at AACU. Our full-time employees enjoy a great benefits package, including paid sick and vacation days, comprehensive medical, dental, and vision plans, along with an outstanding 401K plan. Additionally, full-time employees are eligible for our tuition reimbursement program after 90 days of employment and we’ll assist you with your professional goals. Join our team and be a part of a company whose members’ and employees’ dreams are our passion.

AACU is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, familial status, ancestry, national origin, disability, status as a protected veteran or any other status protected by local, state, or federal law. We perform pre-employment drug testing, consumer credit history checks and criminal background checks.