What are the responsibilities and job description for the Receptionist position at Air Comm?
About Us:
Air Comm is a leading provider of two-way radio communication solutions, serving businesses, emergency services, and industries that rely on clear and reliable communication. We take pride in offering exceptional customer service and high-quality products to our clients.
Job Overview:
We are seeking a friendly and professional Receptionist to be the first point of contact for our customers. This role involves answering incoming calls, assisting customers with inquiries, and providing administrative support to the team. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Answer and direct incoming phone calls professionally and efficiently.
- Greet and assist customers in person, providing product and service information.
- Manage emails, schedule appointments, and handle basic administrative tasks.
- Assist with order processing, invoicing, and tracking shipments as needed.
- Support the sales and service teams with customer follow-ups and documentation.
- Maintain a clean and organized front desk area and lobby.
Qualifications:
- Previous experience as a receptionist, customer service representative, or in a similar role preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general office equipment.
- Ability to multitask and stay organized in a busy environment.
- Friendly, professional, and customer-focused attitude.
- Basic knowledge of two-way radios is a plus, but training will be provided.
Benefits:
- Competitive pay based on experience.
- Health, dental, and vision insurance (if applicable).
- Paid time off and holidays.
- Growth opportunities within the company.
- Access to our company gym
Join our team and help connect businesses with the communication tools they need! Apply today by submitting your resume.
