What are the responsibilities and job description for the Dispatcher (Kingman Office) position at Air Control AZ?
What We Do
We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating, and air conditioning, and electrical systems.
NOTE : This position will work in our Kingman Office.
The Big Task
You will evaluate customer calls and match the right technician to every job.
Key Sub Tasks
- Learn the business and learn how to prioritize the most urgent customer calls.
- Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
- Record and report the service calls.
- Participate in training so that you grow and develop as a professional.
- Update customers throughout the day on the technician's progress.
Desired Skills and Experience
What We Offer
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about our company by visiting aircontrolaz.com.
Equal Opportunity Employer / E-Verify Employer
