What are the responsibilities and job description for the Customer Service Associate position at Air Evac Lifeteam?
At Global Medical Response, we prioritize providing compassionate and quality medical care in emergency and patient relocation services. Our team members play a crucial role in ensuring accurate records management and delivering a seamless membership experience.
Key Responsibilities:
- Maintaining accurate member records through timely invoicing, payments, and database updates.
- Handling all correspondence related to membership services, including mail and phone inquiries.
- Providing exceptional customer service and supporting internal coordinators.
- E nsuring high-quality data entry and maintaining records for efficient operations.
- Flexibility to work varied shifts, including weekends, when required.
Requirements:
- High school diploma or GED.
- Minimum 2 years of experience in customer-facing roles or sales.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office applications.
- Familiarity with office procedures, sales, and marketing processes.
Why Choose Global Medical Response?
We value our team members and strive to create an environment where they can grow professionally and personally. Explore our benefits page to learn more about our comprehensive options, including health insurance, retirement plans, and paid time off.
