What are the responsibilities and job description for the Membership Operations Coordinator position at Air Evac Lifeteam?
About Us
Global Medical Response is dedicated to providing compassionate, quality medical care across the country. We offer various career opportunities for individuals who share our passion for delivering exceptional patient care and customer service.
Job Summary
This position involves handling member invoicing, data entry, payment processing, and customer service inquiries to ensure accurate records management and deliver a seamless membership experience.
Responsibilities:
- Process and maintain member records, including invoicing, payments, and database entries.
- Handle all correspondence related to membership services, including mail and phone inquiries.
- Provide excellent customer service and support internal coordinators.
- Ensure accuracy in data entry and quality maintenance.
- Work flexible hours, including weekends, as needed.
Requirements:
- High school diploma or GED.
- Minimum 2 years of experience in customer-facing roles or sales.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office applications.
- Familiarity with office procedures, sales, and marketing processes.
Benefits
We offer a range of benefits to support our team members, including health insurance, retirement plans, and paid time off. Explore our careers page to learn more about our comprehensive benefit options.
