What are the responsibilities and job description for the SERVICES SPECIALIST position at Air Force Civilian Career Training?

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to provide developmental experience designed to broaden the skills and / or enhance the leadership perspective of an identified high-potential, mid-level manager / executive; it is not a continuing position and assignment duration is limited to 36 months.

This job is open to

Internal to an agency

Current federal employees of this agency.

Clarification from the agency

Internal Permanent Air Force Employees in the Force Support Career Field Only

Duties

DUTY 1 :

Performs career broadening assignments providing strategic and nonprofessional technical guidance as well as consultative advisory services throughout for assigned, multiple MAJCOMs and to other specialists in AFSVC on the effective use of Services programs to support goals and objectives and produce results that accomplish missions for the agency and assigned commands. Advice is provided in a wide range of Services functional areas such as Airman and Family Readiness, Child Development, Family Child Care, Youth Programs, Food Operations, Fitness and Sport, Lodging, the Golf Course, Outdoor Recreation, Arts and Crafts, the Bowling Center, the Community Center, and the Aero Clubs as well as Finance and Accounting.

DUTY 2 :

Performs career broadening assignments conducting and / or leading studies to improve Services programs and / or influence policy changes for assigned multiple MAJCOMs that typically involve long-range, highly complex, and often politically sensitive topics. Prepares or participates in preparation of MAJCOM instructions, manuals, and other materials designed to improve effectiveness of operations. Designs comprehensive studies characterized by boundaries that are extremely broad and difficult to determine in advance. Defines problems and identifies relationships. Develops detailed plans, goals, and objectives that align with DoD, AF, and MAJCOMs strategic plans, goals, and objectives. Determines the kind of information needed and secures or develops data. Establishes milestones, goals, and objectives to include ensuring key players will move toward project accomplishment. Develops, interprets, and analyzes data extracts and reports from automated Services databases.

DUTY 3 :

Carries out special projects and assignments designed specifically to meet the broadening intent of the position. Reviews wing / installation level FSS operations to assure compliance with DoD and AF directives and meet legal and regulatory compliance requirements. Reviews policies, practices, and procedures to evaluate effectiveness and ensure consistency in their application across MAJCOM wings / installations and organizations; recommends modifications when needed. Reviews methods of administration and safekeeping of fund assets and property within each activity. Monitors installation level capital expenditure and AF Small Projects, and reviews financial documents for accuracy, conformance to policy, and sound business principles. Reviews and analyzes community program financial statements to determine operating trends. Applies key aspects of DoD and AF program evaluation and administration of compliance programs.

DUTY 4 :

Reviews actions of NAF Councils approving expenditures for entertainment, equipment, and furnishings to ensure efficient use of funds; reviews construction and renovation project plans submitted for APF and / or NAF funding. Provides advice and guidance on future purchases of furniture, fixtures, and equipment. Reviews construction plans or layouts to ensure adequate functional spaces to include storage, equipment capabilities sufficient to serve programmed purpose, functional placement of equipment and furnishings, and traffic flow and justification. Reviews applications for financial loans or grants. Based on the analysis of financial condition and the ability to repay, determines recommendations to be made to the Council regarding action. Outlines objectives, approaches, and analytical methods to be used in program studies conducted personally or by members of the staff Prepares annual APF and NAF budget recommendations for AFSVA central funding as well as AFSVA and installation staff training and development.

DUTY 5 :

Prepares and delivers written reports and oral presentations, e.g., briefings, training sessions, consultations, orientations, and discussions with assigned MAJCOMs' leadership, supervisors, customers, and co-workers; may conduct or leads conferences. Communicates with the FSSs at installation level on full range of Services programs, providing customers with accurate and timely information. Writes various types of guidance for wing / installation-level specialists on ways to deal with / respond to various issues or controversial problems. Develops a variety of correspondence and documentation (e.g., formal letters, reports, staff studies, responses to Congressional inquiries, staff summary packages, briefings, charts, and bullet background papers). Attends conferences with representatives of management or other Services staff to secure cooperation, resolve controversial matters, and convey information relative to proposed changes for the improvement of community programs.

Requirements

Conditions of Employment

U.S. Citizenship is required.

Mobility is a condition of employment. Employee must sign an Air Force-wide mobility agreement.

Incumbent must be able to attain and maintain the required security clearance.

If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing / signing a CONUS agreement. More information on PCS requirements, may be found at : https : / / afciviliancareers.com / regulatory /

PCS cost will be paid IAW Career Broadening Policy under this agreement.

Career Broadening positions are managed by AFPC / DPCZ and are centrally funded.

Positions are established specifically to provide developmental experience designed to broaden the skills and / or enhance the leadership perspective of a high-potential, mid-level manager.

Career Broadening also provides training and developmental opportunities at various organizational levels.

These assignments offer the qualified candidate a unique assignment in that the candidates brings certain experience to the assignment while gaining new experiences in a different work environment

TEMPORARY PROMOTION : If the position is filled as a temporary promotion, upon completion of the career broadening assignment, the temporary promotion may lead to permanent promotion without further competition

Frequent travel TDY is required using commercial and / or military air or using any other mode of transportation directed by management. May involved extended days while in travel status and long waits in commercial airports.

Extended work hours may be required as workload demands.

Disclosure of Political Appointments

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule and Administrative and Management Positions.

SPECIALIZED EXPERIENCE : Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS : Applicants must have served at least 52 weeks at the GS-12 or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs) : Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and / or competencies in the following areas :

Knowledge of federal laws, executive orders, regulations, policies, directives, principles, and practices governing Services programs, and the common types of these in effect in state and local governments, carried out at the installation level and in local communities.

Knowledge of analytical and evaluative methods, including a wide range of qualitative and quantitative techniques, plus a thorough understanding of how regulatory programs are administered to measure compliance, assess effectiveness, identify deficiencies, analyze trends, and make recommendations for enhancements and improvements of Services programs and the resolution of problems.

Knowledge of policies, procedures, methods, and publicity techniques of business operations, including the development of contracts and community wide event planning within functional areas such as : hospitality, food and beverage, clubs, lodging, fitness facilities, outdoor recreation (e.g., golf courses), bowling centers, and community centers, to develop, revise, and advise on programs to meet goals and promote patronage within available resources.

Knowledge of organizational structures, missions, objectives, operating programs, key positions, and administrative / protocol policies and procedures across a major military command or comparable organization to conduct studies, which are frequently ad hoc team efforts, to identify, consider, and recommend options for the resolution of substantive organizational and program issues or complex problems not susceptible to treatment by standard methods.

Knowledge of appropriated and non-appropriated fund programming processes, practices, and procedures to justify and recommend budget submissions.

Skill in communicating, both orally and in writing, to provide consulting to operating managers and other specialists; lead team studies, negotiate complex, controversial issues; provide informational briefings to include options and recommendations to high level management; and establish and maintain effective and positive working relationships.

Education

This job does not have an education qualification requirement.

Additional information

PCS restrictions : An employee selected to make a PCS to a Career Broadening assignment is restricted from making a second PCS for 12 months.

Defense National Relocation Program may or may not be authorized.

Direct Deposit : All federal employees are required to have direct deposit.

Disabled veteran leave is available to a Federal employee hired on / after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Tax Law Impact for PCS : On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. The law made taxable certain reimbursements and other payments, including driving mileage, airfare and lodging expenses, en-route travel to the new duty station, and temporary storage of those items. The Federal Travel Regulation Bulletin (FTR) 18-05 issued by General Services Administration (GSA) has authorized agencies to use the Withholding Tax Allowance (WTA) and Relocation Income Tax Allowance (RITA) to pay for "substantially all" of the increased tax liability resulting from the "2018 Tax Cuts and Jobs Act" for certain eligible individuals. For additional information on WTA / RITA allowances and eligibilities please click here. Subsequently, FTR Bulletin 20-04 issued by GSA, provides further information regarding NDAA FY2020, Public Law 116-92, and the expansion of eligibility beyond "transferred" for WTA / RITA allowances. For additional information, please click here.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, will be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority / preference.

Applicants who disqualify themselves will not be evaluated further.

APPRAISALS / AWARDS : Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and / or awards in your resume.

Benefits

Review our benefits

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility / eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.

Online Application : Questionnaire

Resume : For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., month / year to month / year or month / year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees should list any relevant performance related rating (given within the last three years) and / or incentive awards in your resume. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume.

Current or Former Federal Civilian Employees (includes current Air Force employees) : You must submit a legible copy of a SF-50, Notification of Personnel Action. The SF-50, block 24 must contain "1" or "2" AND block 34 must be a "1". Employees eligible under an OPM approved interchange agreement, block 34 may contain a "1" or "2".

Promotion Consideration : If you wish to be considered as a promotion candidate and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one-year time-in-grade requirements. You will need to provide additional SF-50s which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade / Range Increases, and SF-50s with an effective date more than one year old).

OPTIONAL DOCUMENTS :

Transcripts / Certifications / Licenses

Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.

Awards for Current Federal Civilian employees - List any awards received within the last 3 years on the resume.

Note : Applicant must not submit award SF50s-Notification of Personnel Actions (SF50s).

How to Apply

The complete Application Package must be submitted by 11 : 59 PM (ET) on 02 / 14 / 2025.

To preview the Application Questionnaire, please click the following link : https : / / apply.usastaffing.gov / ViewQuestionnaire / 12679352

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.

To apply for this position, you must provide a complete Application Package which includes :

1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."

It is your responsibility to check the status and timestamp of all documents you submit as part of your application.

If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.

For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., hours per week and month / year to month / year or month / year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.

2. A complete Application Questionnaire

3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.

PLEASE NOTE : It is the applicant's responsibility to verify that information entered and / or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.

Human Resources WILL NOT modify or change any answers submitted by an applicant.

Agency contact information

Career Broadening Office

afpc.careerbroadener.cft@us.af.mil

Address

AF Career Broadeners

550 C Street W

JBSA Randolph AFB, TX 78150

Next steps

Once your application package is received an acknowledgement email will be sent.

If you provided an email address, you will receive an email message acknowledging receipt of your application.Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.

If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity (EEO) Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Required Documents

Online Application : Questionnaire