The Global Markets & Technologies (GM&T) World Business Unit delivers technological solutions (molecules, equipment and services) to support the new markets of energy transition, maritime logistics and scientific exploration, in order to accelerate Air Liquide sustainable growth. To support the energy transition, GM&T brings environmentally friendly solutions to the clean energy market with hydrogen energy and Bio-Natural Gas for vehicles, refrigerated transport using nitrogen, but also the treatment and injection of Biogas into the energy grid as a local power source.
Air Liquide Biogas team embodies the ambition of the Air Liquide group, developing global solutions for biomethane upgrading. We are present across the biomethane supply chain : production from organic and farm wastes, purification, liquefaction, packaging, transportation and distribution. Using Air Liquide's innovative membrane technology, we are able to separate methane and carbon dioxide to generate high quality biomethane.
The Field Service Engineer manages the after sales startup activities and relationship with customers for our Sale of Equipment (SOE) business. Biogas Americas has over 60 Biogas Upgrading Systems operating at customer sites throughout the US and this role is designed to be a support mechanism for the customer and a data source for the business. Biogas Americas is pursuing the addition of customer operations support and troubleshooting agreements to its business model and the Field Service Engineer is the key component of that model. The Field Service Engineer will be a front line representative for the Biogas Americas business, and will lead the commissioning and start up and maintenance of Biogas Upgrading Systems. He / she will also be a conduit to the System Design and Engineering team for innovative improvements and new product needs based on input from operating customers.
This position is a remote opportunity, ideally located in the central US region
Salary Information
- Salary range for this position in central US region is $90k - $100k with an additional annual target incentive of 9% based on performance
Responsibilities :
Perform all activities with safety at the forefront of priorities; serve as a safety role model; promote a high level of safety awareness; adhere to and support continuous improvement of all safety practices / proceduresManage customer interface for customer field support and service activitiesProvide technical support and expertise related to our systems for customersPerform troubleshooting activities to assess and diagnose potential issues and corrective actionsLead project system / equipment installation and startup activitiesParticipate in systems design reviews and HAZOPsServe as a bridge between customers and engineering teamsProvide operational assessment of operating systems, and suggest improvements / optimizationsProvide support as needed to OTF operations teams for Air Liquide-owned and operated facilitiesCollect, review, and analyze field data from systems in operationSupport and execute membrane installation and removal in the fieldConduct training for customer personnel for the operation of Air Liquide-supplied equipmentEdit P&IDs to update drawings with any field changes made to the systems using AutoCADProvide deliverables, including written assessments and operational recommendations required for efficient, safe, productive operations to customersAbility and willingness to travel approximately 50% both domestically and internationally. At times the travel may be in excess of 50%.Requirements
BS in Mechanical, Chemical, or Electrical Engineering or 7 years of related experience in the field service industry.1-3 years engineering experience field engineering / process engineeringAbility to work collaboratively with people and organizationsProficient Google and Microsoft platformAbility to write detailed reports for site visits and develop operational recommendations to improve and / or optimize the customers' system operationExceptional problem solving and troubleshooting skillsDemonstrates strong work behaviors including organization, timeliness, dependability, and courtesy to othersDemonstrates strong process and operational safety behavior at all times.Self reliant, able to work with little supervisionExcellent communication skillsThis position is identified as "safety-sensitive" and is subject to random drug testing in accordance with the current Drug and Alcohol Policy and / or state law..Candidate must have or have the ability to obtain a US Passport.50 % travel, most being domestic with some occasional internationalPreferred
Experience working with gas separation membranes or similar equipmentExperience working with or around gas processing systemsDemonstrated history of working unsupervised in remote locationsExperience with process modeling software - Aspen / HysysElectrical drawing understanding and ability to troubleshootIndustrial Controls experience - AB CompactLogix preferredAbility to work in a collaborative environmentBenefits offered :
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.For more information you can go to Air Liquide Benefit OfferingsOur Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Salary : $90,000 - $100,000
