Field Service Hydraulic Technician

Service Maintenance and Repair

The Field Service Hydraulic Technician will perform routine, preventative maintenance and repairs on hydraulic equipment and maintain a variety of mechanical equipment. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations. The main responsibility of this role is to troubleshoot and perform diagnostics on malfunctioning high tonnage jack systems, determine possible causes for malfunctions, and perform repairs.

Customer Service

The Field Service Hydraulic Technician must provide a high level of customer service, respond to customer needs and working to satisfy customer expectations within a timely manner. A good Service Technician can guarantee returned business by developing rapport with customers through effective communication, interpersonal skills, and professionalism

Qualifications

Requirements for our Field Service Technician positions include:

• Self-starter able to work with limited supervision.
• Working knowledge of mechanical, electrical, and hydraulic systems
• Strong mechanical aptitude, troubleshooting skills, and a desire to learn.
• Proficient with computers, including Microsoft Office products and able to learn/use service software. Able to complete service reports and provide pertinent details for work orders.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Able to read and understand operating manuals.
• Wear protective equipment (such as hard hat, steel toe shoes, safety glasses and hearing protection)
• Work outside in all weather conditions
• Work hours may vary in length and schedule (may include a non-standard work week)
• Able to work overtime as required by job and customer demand.
• Travel and overnight stays will be required.
• The applicant selected for this position will be required to successfully complete a background check and drug test.

Physical requirements must be met for the Field Service Hydraulic Technician jobs, including the ability to lift, carry and maneuver items up to 75 pounds, including bulky objects. These positions require repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto, and under a variety of equipment.

Additional Job Functions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

· Become familiar with multiple functions of in-house business & service software system.

· Maintain truck inventory.

· Additional duties as assigned.

Additional Eligibility Qualifications

· Must possess or be able to obtain a valid and appropriate state driver’s license prior to employment.

· Must pass a pre-employment drug screening and random drug screenings when selected.

· Must pass pre-employment background check.

Job Type

· This is a full-time position which will typically involve 50 hours a week. Due to the nature of the job, the employee must be available on-call early/late hours to deal with delays, bad weather and emergencies at the job site. This may include non-standard work weeks.

Travel

· Weekly travel is to be expected.

Locations: Service Territory encompasses entire East Coast east of the Mississippi.