What are the responsibilities and job description for the Customer Service Supervisor position at Air Pros?
About the Organization
Description
We are looking for a COD / Customer Service Supervisor that will be the liaison between our company and its current and potential customers. We are a rapidly growing Heating and Cooling, Plumbing and Electrical Company with locations throughout the country! The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.
If you have what it takes to grow with us, apply today!
Customer Service Team Supervision :
- Scheduling team to ensure full coverage for all areas we service
- Training and coaching
Initial training, based on company defined processes
Ensuring each team member is clocking in / out accurately based on schedule
Other Responsibilities :
Skills :
Compensation and Benefits Offered :
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position
Call Center Manager
Full-Time / Part-Time
Full-Time
This position is currently accepting applications.