Office Coordinator

At Air Sharks Heating & Air Conditioning, we're not just a company; we're a family of passionate individuals dedicated to providing top-notch heating, cooling services across the Bay Area. Our commitment to excellence extends beyond technical proficiency; it encompasses building lasting relationships with our customers and fostering a supportive work environment for our team. If you're ready to elevate your career with a company that values integrity, teamwork, and quality, then Air Sharks is the place for you!

We are seeking an organized Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office environment. This position requires strong organizational skills, excellent communication abilities, and a customer-focused attitude. As an Office Assistant, you will be responsible for supporting various office functions, providing exceptional service to clients, and maintaining an organized workspace.

ESSENTIAL FUNCTIONS

As a vital member of our team, you'll:

Manage phone calls and inquiries with professionalism and courtesy, demonstrating excellent phone etiquette.

Greet potential clients / team members with enthusiasm and professionalism.

Provide administrative support including filing, data entry, and document preparation.

Serve as a point of contact for customer support, addressing inquiries and resolving issues promptly.

Collaborate with team members to assist with office management efficiency and workflow.

Utilize time management skills to prioritize tasks effectively.

SKILLS, ABILITIES, AND EXPERIENCE

Strong organizational skills.

Excellent customer service skills with a focus on providing support and assistance to customers.

Ability to work independently as well as collaboratively within a team environment.

A positive attitude and willingness to learn new processes and systems are essential.

Proficiency in Microsoft Word, Excel, and Google workspaces.

Ability to learn and utilize our dispatching software and order job materials through vendor software.

Proficiency in typing.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

EDUCATIONAL REQUIREMENTS/LICENSES/CERTIFICATES

Any combination of education and experience that would provide the necessary knowledge and abilities listed, typically:

Ability to sit and use a computer and phone for extended periods

Occasional lifting of up to 20 lbs. may be required

While we appreciate all applications, only candidates selected for an interview will be contacted.

Air Sharks Heating & Air Conditioning is an equal opportunity employer committed to diversity and inclusion in the workplace.

BENEFITS YOU'LL ENJOY

Comprehensive healthcare benefits (medical, dental, vision)

Life insurance coverage

401k Savings Plan with company matching

Generous paid vacation, sick, and holiday time off

Ongoing paid training and development programs to fuel your growth

Stable, full-time employment with year-round opportunities

Performance-based bonus and commission incentives

Company-issued phone for seamless communication

A vibrant and supportive work environment that feels like family!

Air Sharks Heating & Air Conditioning is an equal opportunity employer committed to diversity and inclusion in the workplace.

Job Type: Full-time

Pay: $28.00 - $35.00 per hour

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

Monday to Friday

Work Location: In person