What are the responsibilities and job description for the CSR Despatcher position at Air Titans?
At Air Titans, we're on a mission to enhance indoor air quality and improve lives. Founded on the principle of delivering exceptional air quality solutions, we've built a reputation for transforming homes and helping families breathe easier. Now, we're seeking a dedicated Customer Service Representative to join our growing family.
Key Responsibilities :
- Manage high-volume customer communications via phone and email
- Schedule and coordinate service appointments efficiently
- Process service requests, quotes, and customer payments
- Handle customer inquiries and resolve concerns professionally
- Maintain accurate customer records and service histories
- Coordinate with field technicians to optimize daily routes
- Process invoices and manage basic accounting tasks
Requirements :
What We Offer :
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