What are the responsibilities and job description for the Front Office Associate position at Airbase Carpet & Tile Mart?
Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for over 50 years! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And with 15 stores filled with fashion-forward products, we are always looking for new family members to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time while interacting with a variety of customers in the most complete flooring superstore.
If you are ready to be a part of our 10-time award-winning family, apply today!
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Seeking a reliable, organized Front Office Associate to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus.
AIRBASE CARPET & TILE MART -DOVER
257 N Dupont Hwy, Suite 2 Dover, DE 19901
MIGUEL BATIZ, STORE MANAGER, 302-678-0970
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Job Responsibilities:
· Handle and record payments received and/or refunded from customer transactions
· Document and update customer accounts based on interactions and orders
· Answer phones
· Create and maintain customer purchase orders
· Handle customer inquiries and complaints
· Manage installation schedules and appointments
Job Requirements:
· Previous experience in customer service, front desk, or related fields
· Basic technology and math skills for computer use and calculations
· Capable of multi-tasking in fast-paced environments
· Professionalism with team player attitude
· Great customer service
· Excellent verbal and written communication skills
· Evenings and weekends availability
· Previous sales cashier and/or administration work a plus
We look forward to you joining the Team!
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Expected hours: No less than 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $12 - $16