What are the responsibilities and job description for the Customer Resolution Specialist (Contract) position at Airbus?
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Job Description : Job Description :
Satair is looking for a Customer Resolution Specialist (Contract) to join our team based in Peachtree City, Georgia.
The Customer Resolution Specialist (COS) is responsible for responding to customer inquiries and processing orders for spare parts for Airbus aircraft, as well as parts for competitor aircraft, for customers in the Americas region.
Meet the team :
You will get an exciting job in an innovative, growing, global company with a world-class service ambition. Our culture is non-bureaucratic, with a hands-on professional approach and customer-centric mindset. What we do is so much more than distribution, support and service; we deliver excellence when it's needed and where it's needed, so people all over the world can connect.
Your working environment :
Just outside of Atlanta is one of ten of Satair's global locations. Established in 1986, this site hosts Commercial, Human Resources, Customer Order Fulfillment (COF), Finance, Product Management, Supply Management Vendor Parts, and planning team functions.
Primary Responsibilities :
1. Order Processing : 60%
2. Relationship Building : 20%
3. Technical Support : 10%
Education :
Experience :
Technical Systems Proficiency :
Physical Requirements :
Lifting and Carrying : Able to carry up to 30 pounds on an intermittent basis.
Hearing : Corrected hearing able to respond to emergency alarms, alerts and warnings. Ability to hear via telephone, teleconference, and work-related conversations.
Pushing / Pulling / Manipulation : Able to push and pull items in the workplace
Sitting : Able to sit and work in front of a computer or other machine for extended periods of time.
Squatting / Kneeling : Able to squat and kneel as needed to retrieve or place items on low shelving.
Standing : Able to stand for long periods of time
Physical requirements similar to that of a moderate activity job
This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.
Take your career to a new level and apply online now!
A full job description will be provided to candidates whom progress to interview stage or any candidate upon request.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company : Satair USA, Inc.
Employment Type : US - Direct Hire
Experience Level : Entry Level
Remote Type : Flexible
Job Family :
Material Support & services
Job Posting End Date : 02.16.2025
Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
