What are the responsibilities and job description for the Customer Service Representative position at AirCo Air Conditioning?
Job Description
Job Description
Job Title : Customer Service Representative
Work Hours : Friday through Monday 10am - 7pm
Primary Job Function : Contact existing customers and neighbors for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for comfort consultants. Assist Service department with customer retention.
Reports to : Service Manager
Required Qualifications :
- High school diploma or its equivalent
- Aggressive self-starter
- Fast learner
- Professional phone skills
- General sales skills and aptitude
- Customer service knowledge with strong follow up skills
- Excellent communication skills
- Conduct self in a professional manner at all times
- Able to work flexible schedule
Qualifications desired :
