What are the responsibilities and job description for the Inside Customer and Sales Support Representative position at Aircraft & Commercial Enterprises, Inc.?
Overview
We are seeking a motivated and dynamic Inside Customer and Sales Support Representative to join our team. This role is essential in supporting customers and outside sales staff, as well as providing exceptional customer service. The ideal candidate will be responsible for managing client relationships, responding to customer requests, communicating with vendors, and collaborating with the sales team, shipping team, and quality team to support customer expectations.
Responsibilities
- Respond to customer requests for quotes
- Purchase product from vendors for customer orders
- Process customer orders
- Answer/help with customer concerns and questions, understanding customer needs & requirements.
Qualifications
- Proven experience in customer service or sales, preferably in an inside sales environment.
- Strong skills in outbound calling and client engagement strategies.
- Excellent communication skills, both verbal and written, with the ability to articulate ideas clearly.
- Ability to collaborate effectively within a team-oriented environment.
- Ability to be self motivated to manage workload efficiently
- Proficiency in data entry and familiarity with office software applications.
- A proactive attitude with a willingness to learn and adapt with a heavy work load
Join our team in an Inside Customer and Sales Support role and contribute to our mission of delivering exceptional service while achieving outstanding results!
Job Type: Full-time
Pay: From $18.58 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Derby, KS 67037 (Preferred)
Ability to Relocate:
- Derby, KS 67037: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19