What are the responsibilities and job description for the HVAC Service Professional Technician position at Aire Serv?
About the Role
This is a customer-facing, residential service role where you'll meet the customer in their home, complete the necessary repairs or maintenance, and talk with them about recommended solutions.
At Aire Serv, we're known for our excellent customer service, professional image, and Done Right Promise. We're looking for someone who can live up to our high standards of service and professionalism.
Benefits
- Paid training at our company facility, manufacturer's facilities, and corporate office - we cover travel, meals, lodging & all training
- Branded company van
- Fuel card
- iPad loaded with all the apps and forms you'll need
- Family Insurance at no cost to you
- Uniforms provided with laundry service
- 401K
- Year-round employment
- Additional earning potential with spiffs, commission, and bonuses for performance
- Career path based on your goals and aspirations
Responsibilities
As an HVAC Service Technician, you are vital in taking care of our clients by providing them with the highest-quality service and maintenance of their home's HVAC systems.
- Deliver World-Class Service - Deliver an amazing experience for our customers.
- Troubleshoot and Provide System Maintenance - Consult with clients regarding their heating and air conditioning systems, understand their concerns, and diagnose and fix the issue correctly.
- Advise on System Upgrades, Improvements, and Service Plans - Help customers uncover additional opportunities and needs related to their home comfort and air quality while offering your expert recommendation for the best solution.
Requirements
- Experience in residential HVAC
- Valid driver's license and clean driving record
- Ability to lift 60 lbs.
- Excellent communication skills with customers and office team
- Professional appearance and personality
