Operations Manager

Responsibilities will Include: Providing strategic direction and leadership over AireServ, to ensure the continued growth and success of the company. Overseeing all aspects of the business, including operations, sales, marketing, finance, and human resources. Partner with functional leaders for tool, guidance, and support as needed. Setting ambitious yet achievable goals and developing strategies to achieve them. Serving as the primary leader for the Muncie facility and location. Cultivating a positive, collaborative, and safety-focused work environment that fosters excellence and attracts top talent. Building strong relationships with clients, ensuring their needs are met and exceeded. Working with the Leadership Team to identify new market opportunities and helping to develop strategies to capitalize on them. Managing the company's budget and financial performance. Maintaining a deep understanding of industry trends, regulations, and safety standards. Representing the company professionally in all interactions. Developing, hiring, mentoring, training, and motivating field technicians, and other resources needed to run the AireServ business. Working together with field managers, business unit managers, dispatch and dispatch support staff to implement “best practice” field operations. Implementing, maintaining, and enforcing the “Trades Way” for the AireServ business – the systems, process, policies, leadership, and operational methods that make Trades a premier partner in home services and a great place to work. Other duties as assigned Requirements: Minimum of 5 years experience in operational management with at least 3 years in a leadership position. HVAC experience a plus. A proven track record of success in driving business growth and profitability. Strong leadership, communication, and interpersonal skills. The ability to motivate and inspire a team. Excellent analytical and problem-solving skills. Knowledge of safety regulations and best practices in trade-related fields (OSHA 10 and/or OSHA 30 considered an asset) Excellent project management, organizational, time management, and leadership skills. Experience with Service Titan a plus. Strong experience with customer service, customer escalations, and overall customer intimacy. Self-motivated, results-driven, and independent thinking. Eagerness to grow and lead in the trade. A valid driver's license and a clean driving record.

Salary : $100,000 - $120,000