Demo

Mobility Specialist

Aires
Houston, TX Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/29/2025

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

We Have...

  • An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
  • A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
  • A high internal promotion rate and a benefits package
  • Hybrid environment

An excellent career opportunity is currently available for a Bilingual Mobility Specialist (Arabic & English) reporting to the Aires Houston or Dallas office.

This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.

Position Responsibilities :

  • Counsels transferees on policy benefits.
  • Coordinates household goods services and family services.
  • Counsels and assists transferees with expense submission.
  • Collaborates with internal teams to ensure services are delivered accurately and timely.
  • Participates in ongoing training initiatives to stay current on new systems and processes.
  • Required Qualifications :

  • High School Diploma / GED required; Associate's or Bachelor's degree preferred
  • 1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industry
  • Fluent in Arabic and English
  • Additional Qualifications :

  • Excellent customer service and administrative skills
  • Computer literacy with MS Office products, and ability to grasp proprietary software
  • Demonstrated ability to manage multiple competing tasks
  • Ability to follow policies and procedures
  • Can-do attitude
  • Genuine desire to help others
  • Team oriented mindset, with a strong sense of care and urgency
  • Desire to embrace our core values : Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.
  • EOE AA M / F / Vet / Disability

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