What are the responsibilities and job description for the Inside Sales Associate position at Airgas an Air Liquide Company?
Position Title : Inside Sales Associate
Roseville, MN
Monday-Friday, First Shift
Opportunities for career growth and development!
How will you CONTRIBUTE and GROW?
The Inside Sales position sells medical, industrial and specialty gases, welding equipment and hard goods and tools to customers. This position responds to inquiries or concerns from either walk-in customers or those customers that call in, provides additional warehouse support, and works closely with a team of Account Managers to support customers.
Job Description
Takes a lead role in identifying, analyzing and solving service issues.
Establishes and maintains clear and consistent lines of communication with internal departments and external customers.
Works closely with local Branch managers to assist in promoting sales and customer management through retail store locations within assigned geographical area
Enters sales & quote data into the computer and researches information for customers using the computer system.
Receives payment for merchandise or services sold and enters sale into the computer. Wraps and bags purchase and helps customers load merchandise into their vehicles.
Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. Occasional forklift operations
Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order.
Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
Other duties / projects as may be assigned.
Required Qualifications
HS Diploma or equivalent required. Associate's or Bachelor's degree preferred.
Minimum of 2 years of previous product, warehouse and / or sales related experience and / or training (or equivalent combination of education and experience).
SAP or other inventory system experience preferred.
Experience with Google Suite and / or Microsoft Office applications preferred
Excellent customer service skills.
Ability to work independently and under some pressure to meet deadlines.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
Ability to routinely move up to 60 pounds and move more than 60 pounds with the aid of material handling equipment.
Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position's responsibilities.
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