What are the responsibilities and job description for the Desktop Support Technician position at Airitos?
Job Title: Desktop Support Technician (Onsite – Contract)
Location: Kennesaw, GA
Contract Duration: 3 Weeks (Monday – Friday, Full-Time)
Job Description:
We are seeking a Desktop Support Technician for a 3-week onsite contract in Kennesaw, GA. This role will provide hands-on technical support to end users, ensuring smooth operation of desktops, laptops, and peripherals in a professional environment.
Key Responsibilities:
- Provide onsite technical support for hardware, software, and network troubleshooting.
- Install, configure, and repair desktops, laptops, printers, and other peripherals.
- Perform Windows OS and Microsoft 365 troubleshooting.
- Assist with device imaging, setup, and deployment as needed.
- Respond to and resolve help desk tickets in a timely manner.
- Support basic network connectivity issues, including Wi-Fi and VPN troubleshooting.
- Maintain detailed documentation of issues and resolutions.
- Deliver excellent customer service and ensure minimal downtime for end users.
Required Qualifications:
- 1-3 years of experience in desktop support or IT support.
- Proficiency in Windows OS, Active Directory, Entra, and Microsoft 365,.
- Experience with hardware troubleshooting, software installation, and network connectivity.
- Ability to diagnose and resolve technical issues efficiently.
- Strong communication and customer service skills.
- CompTIA A certification or equivalent experience preferred.
Additional Details:
- Onsite role – candidates must be available to work full-time (Monday – Friday) in Kennesaw, GA.
- Contract duration is 3 weeks, with potential for extension based on business needs.
If you are a proactive, hands-on IT professional looking for a short-term contract opportunity, we encourage you to apply!
