What are the responsibilities and job description for the Live Chat Representative - Full time and Part time- Part time and Full time position at Airline Maintenance Service, Inc.?
Description
Airline Maintenance Service Inc is seeking enthusiastic Entry-Level Live Chat Representatives to join our Human Resources department. As a Live Chat Representative, you will have the opportunity to work remotely, providing exceptional customer service and support through live chat interactions. This full-time position offers a dynamic and collaborative work environment where you can showcase your communication skills and passion for assisting others.
- Respond to customer inquiries and provide support through live chat
- Assist customers with product information, account inquiries, and issue resolution
- Maintain a positive and professional attitude while engaging with customers
- Ensure timely and accurate responses to customer queries
- Collaborate with team members to improve overall customer satisfaction
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Customer-oriented mindset with a focus on delivering exceptional service
- Previous experience in customer service or a related field is a plus