What are the responsibilities and job description for the Guest Service Agent position at AIRPORT MANAGEMENT INC?
As a Guest Service Agent at Residence Inn by Marriott BWI Airport, you will be the first point of contact for guests and play a vital role in creating a welcoming environment. You will be responsible for checking guests in and out of the hotel, addressing their needs, and ensuring their stay is comfortable. You will also handle reservations, provide information about the hotel and local area, and resolve any guest concerns.