What are the responsibilities and job description for the Veterinary Receptionist position at Airport Veterinary Clinic?
Airport Veterinary Clinic is seeking a Customer Service Representative, our receptionists serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 5/8 schedule and availability needed Monday-Friday with rotating intermittent weekends
Full-time benefits and compensation:
- Compensation: $15-$20/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Uniform Allowance
- Personal pet discounts
Minimum qualifications and skillset:
- 1 years of client service experience
- Previous veterinary experience a plus!!!
- Proficiency in the following skills
- Client service and communication
- Welcoming and discharging patients
- Collaboration with other team members
- Managing phone lines
- Booking appointments/attention to detail
Airport Veterinary Clinic in Terre Haute, IN, stands as a beacon of compassionate care for pets and their owners. With a dedicated team of skilled veterinarians and staff, we prioritize the health and well-being of every furry friend who walks through our doors. Our state-of-the-art facility is equipped to handle a wide range of veterinary services, from routine check-ups to advanced medical treatments. At Airport Veterinary Clinic, we strive to create a welcoming and supportive environment where both pets and their owners feel valued and understood. Your pet's health is our passion, and we are honored to be entrusted with their care.
Salary : $15 - $20