What are the responsibilities and job description for the Service Advisor position at Airstream Inland Empire?
Join Our Team at Airstream Inland Empire!
Are you passionate about providing top-notch customer service? Do you have a knack for keeping things organized in a fast-paced environment? If so, Airstream Inland Empire, a premier RV dealership in beautiful Temecula, California, wants YOU to join our team as a Service Advisor!
Position Overview:
As a full-time Service Advisor, you’ll play a crucial role in our operations, ensuring that our service department runs smoothly while delivering outstanding customer support. With a competitive salary ranging from $4,000 to $8,000 per month, this is a fantastic opportunity to advance your career in the RV industry!
Compensation & Benefits:
- Competitive monthly salary between $4,000 and $8,000
- Full-time position with a stable schedule
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company matching
- Generous paid time off and holiday pay
- Employee discounts on RVs and accessories
- Ongoing training and professional development
- A welcoming and supportive work environment
Key Responsibilities:
- Provide exceptional customer service by greeting clients and assisting with their service needs in a friendly manner.
- Schedule service appointments and manage the service department calendar for timely repairs.
- Communicate with customers regarding their RV service needs, providing accurate repair estimates.
- Collaborate with technicians to ensure all necessary parts and equipment are available.
- Keep customers informed about the status of their repairs and any changes in completion times.
- Address and resolve customer concerns promptly and professionally.
- Maintain accurate and up-to-date service records and documentation.
- Ensure the service department is clean, organized, and welcoming.
- Partner with the Parts department for prompt delivery of components needed for repairs.
- Stay informed on the latest RV products and services to enhance customer service.
What We’re Looking For:
- At least 3 years of experience in customer service, preferably within an RV dealership.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills.
- Ability to thrive in a fast-paced environment and juggle multiple tasks.
- Proficiency in computer systems used in the service department.
- Knowledge of RVs and their systems is a plus.
EEOC Statement:
Airstream Inland Empire is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and are dedicated to promoting a culture of respect, caring, and diversity.
If you’re excited to join a dynamic team and make a difference in the RV community, apply today!
Salary : $4,000 - $8,000