What are the responsibilities and job description for the Product Ops Specialist position at Airtable?
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
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We’re on a mission to enable product teams to build better products faster. Our newly launched ProductCentral solution is designed to help organizations centralize feedback, streamline prioritization, and align stakeholders. As more enterprises look to scale their product operations, Airtable’s flexible platform becomes an essential ally in transforming their product development lifecycle.
The Team
Our Product Ops Specialists sit at the intersection of product strategy and sales execution. We’re a fast-paced, collaborative group focused on helping customers evolve their product operations with Airtable’s platform. The team works hand in hand with Product, Solutions Engineering, Customer Success, and Marketing to deliver tailored solutions that address the unique challenges of today’s product leaders.
The Role
As a Product Ops Specialist (Strategic Account Executive), you will drive the adoption and expansion of Airtable’s ProductCentral solution (and configured, product-centric platform solutions) within large, strategic accounts. You’ll engage directly with Chief Product Officers, Heads of Product, VP-level executives, and cross-functional stakeholders to showcase how Airtable streamlines product operations—from gathering product feedback to organizing product roadmaps and optimizing releases. Your success will be defined by your ability to craft a consultative approach, deliver measurable value, and, ultimately, help our customers build better products.
What you'll do
- Strategic Engagement :
Develop account strategies to champion Airtable’s ProductCentral solution across key enterprise stakeholders
Show ROI through executive-level narratives, use-case alignment, and quantifiable outcomes tied to product operations
Partner internally with Product, Solutions Engineering, and Customer Success to refine solutions and deliver exceptional customer experiences
Stay current on product operations, industry trends, and competitive offerings (e.g., Productboard, Pendo, Aha!)
Who you are
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances.
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