What are the responsibilities and job description for the Front Desk position at Airtopia Adventure Park?
Airtopia is searching for highly energetic and customer-savvy individuals who LOVE the idea of working in a trampoline adrenaline park and who are looking for a truly unique and fun work environment. If you love trampolines and you are what your friends call an extrovert, then the Airtopia team wants you!
Front desk staff are the eyes and ears of the Airtopia team, creating a safe, friendly, family-oriented environment. Front desk staff interact with kids and parents alike, informing policies and help to facilitate the best experience possible.
Availability: Up to 25 hours per week. $12 per hour starting wage. Morning availability preferred and weekend availability required.
Responsibilities:
- Engage customers in a friendly and well-informed manner about the park
- Up-sell Airtopia products and services to park guests
- Communicate clearly and frequently with management and court monitors
- Provide assistance with parties, corporate events, and park cleanup
- Open and close the facility -- take ownership of park cleanliness
- Enforce Airtopia policies and procedures as a team member
- Attend staff training sessions as assigned
- Complete park tasks as assigned
- Learn facilities maintenance and provide assistance to the facilities maintenance team, as requested
- Complete all other court monitor duties, as assigned
- Other duties as assigned by management or supervisors
Skills:
- Excellent communication skills
- Customer service skills and ability to relate to customer concerns
- High energy level and a positive attitude
- Ability to follow procedures and direction
- Ability to prioritize tasks
- Proficient reading and writing skills
- Must be able to handle customer complaints in an empathetic manner while firmly and consistently applying all Airtopia policies and procedures
- Must be able to lift 40 pounds
- Work flexible hours including, weekends, and some holidays, as scheduled
- Quickly grasp and communicate new schedules, policies, and procedures
- General computer/tablet proficiency
- Must have a strong work ethic and a desire to gain experience through work
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Morning shift
- Weekends as needed
Shift availability:
- Day Shift (Required)
Ability to Commute:
- San Antonio, TX 78232 (Required)
Ability to Relocate:
- San Antonio, TX 78232: Relocate before starting work (Required)
Work Location: In person
Salary : $12