Ticket Line Coordinator

The Ticket Line Coordinator will provide general accounting and clerical support to the service team by handling a variety of tasks related to the ticket line function. This position earns competitive wages of $19 - $24 / hour, depending on experience.

Essential Duties/Responsibilities:

• Performs general clerical duties as assigned.
• Audits tickets to assure all payments collected are received by office.
• Assures payments are recorded on service tickets.
• Verifies data entries by comparing source documents.
• Enters service tickets into Solomon and reconciles to deposits made.
• Collaborates with department and researches information as needed.
• Follows all company policies and procedures, including but not limited to safety.
• Other duties as assigned.

* Duties may vary by location.

Minimum Requirements:

• High School Diploma or GED.
• 2 year's office and/or related clerical experience.
• Fast, accurate data entry or keyboarding skills
• General computer competency is required, including a minimum of 1-year experience Microsoft Excel,
• Word, and Outlook.
• Must be able to communicate in English effectively, both verbally and in writing.
• Ability to work overtime with little notice; weekends hours may occasionally be required.

Preferred Qualifications:

• HVAC industry or construction experience.
• 2 years accounting assistant experience
• Basic accounting knowledge

Additional Knowledge, Skills and Abilities:

• Customer service mindset.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.
• Able to work in a fast-paced environment.
• Strong organizational skills, attention to detail and the ability to multi-task.
• Willingness to learn and be a part of a team.
• Positive attitude and a team player.
• Ability to build positive relationships with customers, both internal and external.
• Willingness and ability to work collaboratively with all levels of the organization.
• Safety mindset and acceptance of a safety culture.

Working Conditions:

• Open office environment.
• Fast-paced environment.

Physical Requirements:

• Must be able to lift/move up to 10 pounds frequently.
• Frequently performs tasks requiring bending at the waist, kneeling or crouching.
• Must be able to adhere to long periods of standing, walking or sitting.
• Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception.
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others.
• Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad.
• Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.

Salary : $19 - $24