What are the responsibilities and job description for the AV Regional Service Technician I position at AIRVAC Inc.?
Basic Function
Airvac is the global leader in the Vacuum Technology System industry. The primary function of our Regional Service Technician I is to assist with and provide vacuum system installation, operation and maintenance and/or repair services for assigned vacuum sewer systems within or outside of a specific region or assigned Customer(s). Travel up to 70% of the time based on customer needs, including international travel, may be required.
Duties & Responsibilities
- Assists with and provides field service during vacuum system installations.
- Assists with and rebuilds, repairs, and performs maintenance on vacuum collection system components.
- Accurately tests and inspects components to ensure proper operation of units.
- Communicates and interacts with department staff, municipal personnel, homeowners, contractors, customers, engineers, and others.
- Assists with diagnosing, troubleshooting, and conducting repairs on systems.
- Assists with system evaluations/efficiency testing.
- Accurately documents detail-specific service in CRM software.
- Performs various other duties as assigned by Supervisor/Manager.
Required Skills
- High School Diploma or GED. Associates Degree or Technical Certificate preferred.
- 1 years’ experience in field service, underground construction, or related field. Electrical experience preferred.
- Excellent verbal and written communication skills.
- Excellent time management and organizational skills with willingness to adapt to changing priorities and handle multiple tasks simultaneously.
- Ability to read and interpret instructions, assembly orders, and mechanical drawings.
- Software proficiency to include Windows and Microsoft Office. Salesforce experience preferred.
Required PPE
Steel-toed/Composite-toed shoes, hard hat, safety vest, etc. will be provided as needed.