Patient Services Representative for an Ambulatory Surgery Center

Position Summary:

We are seeking a Patient Services Representative (PSR) to join our front desk team. The PSR is responsible for managing patient registration, discharge, insurance verification, and providing outstanding customer service. This role requires professionalism, attention to detail, and the ability to multitask in a surgery center.

Key Responsibilities:

• Greet and check in patients with a welcoming and professional demeanor.
• Complete patient registration, verify insurance information, and collect co-pays or other payments as required.
• Ensure all necessary forms and consents are completed accurately.
• Provide patients with pre- and post-procedure instructions and answer any general questions.
• Answer and direct phone calls professionally, assisting patients and providers as needed.
• Coordinate with clinical and administrative teams to ensure smooth patient flow.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform other administrative duties as assigned.

Qualifications:

• High school diploma or equivalent required; additional education in healthcare administration is a plus.
• Experience in a medical office, ambulatory surgery center, or hospital setting Required.
• Familiarity with insurance verification and patient registration processes.
• Strong communication and interpersonal skills with a focus on customer service excellence.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency with electronic medical records (EMR) systems and basic computer skills.

Why Join Us?

• Competitive pay and comprehensive benefits.
• Supportive team environment in a leading outpatient surgery center.
• Opportunities for professional growth in a growing healthcare organization.

If you are a dedicated professional with a passion for patient care and administrative excellence, we encourage you to apply!

Job Type: Full-time

Pay: $17.84 - $18.91 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Houston, TX 77004 (Required)

Ability to Relocate:

• Houston, TX 77004: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19