What are the responsibilities and job description for the Director of Project Management Operations position at Aither Systems Holdings LLC?
About AiTHER Systems
Based in Plano, Tx, AiTHER Systems is a pioneering company specializing in the design, manufacturing, and delivery of state-of-the art small-scale energy storage and microgrid solutions; dedicated to advancing the way customers harness and utilize energy. At AiTHER Systems, we are about creating comprehensive energy solutions that help our customers better manage and control their energy usage. We aspire to support the global shift from a fossil-fuel-based economy to a renewable one, to achieve energy independence and contribute to a sustainable future.
At AiTHER Systems, We ACTT to Accelerate. We ACTT to Execute. We ACTT to Win!
PRIMARY FUNCTION
The Project Management Operations is responsible for the end-to-end delivery of assigned programs, primarily large-scale, cross-functional product development initiatives. An integral and strategic member of the Product Operations team, this position supports the entire product development organization by ensuring programs deliver according to business and initiative objectives. Meets stakeholder expectations, adds the intended business value, and aligns with Business and Product strategy.
In addition, the Director of PMO works as a key contributor within the Product Operations group to ensure continuous process improvement takes place in support of all initiatives to deliver strategic business value in an Agile environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage strategic product initiatives across multiple business units to successful outcomes on time and within budget - including planning, resourcing, progress tracking, communicating, and reporting.
- Lead the definition of scope and program objectives, as well as the role and function of each team member to effectively coordinate the activities of the teams. Translate goals and objectives into iterative deliverables for implementation based on a realistic understanding of effort and capacity.
- Balance competing factors (risk mitigation and issue resolution, dependency management, highest-ROI, etc.) and manage the gaps and interfaces between workstreams to effectively maximize impact of the program.
- Identify, review, and work with vendors or other outside resources to meet program needs.
- Provide leadership and oversight on various projects of a highly complex nature. Responsible for planning, developing, and executing schedules to ensure timely completion of program deadlines and milestones as well as assurance that the program is meeting all the needs of their business sponsor and delivering the intended business value.
- Be vigilantly aware of the status of critical elements of the entire program, communicating program status and risk to relevant stakeholders, team, and partners, including up the management chain, escalating further when appropriate on trade-off decisions. Identify and monitor risks and develop response plans when necessary.
- Provide senior leaders with portfolio-level transparency into status, dependencies, issues and risks across projects and programs.
- Ensure the intended outcome and value of programs are well-understood and communicated to stakeholders and the teams responsible for delivering the program expectations.
- Serve as a “collaboration catalyst” between product management, product development, and all other stakeholder departments.
- Be an agent for change promoting, enabling, and supporting changes to how the organization and program team operate to accomplish defined business value.
- Adapt to changes as they occur over the lifetime of complex programs, remaining focused on delivering intended business value.
- Gather, analyze, and utilize quantitative and qualitative information to build context, inform decisions, define program health, and provide insights.
- Perform other duties and responsibilities as assigned.
QUALIFICATIONS
- Bachelor's degree in business, technology, or a related field and 6 years of successful delivery experience within the SaaS technology industry, preferably in the Educational Technology industry
- PMP Certification, PMI Agile Certification, Master’s Certificate in Project Management (MCPM) a plus.
- Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to specifications.
- Demonstrated Program Management skills including resource allocation and management, risk management, project finances, and partner / contract management.
- Thorough knowledge of the System/Software Development Lifecycle including Agile and Waterfall.
- Understanding of cloud-based Web Technology preferred.
- Experience with online project management tools preferred.
- Experience with Agile tools such as Jira, Confluence required.
- Experience of working, influencing, and networking within a matrix organization.
- Ability to cope with change; shift gears comfortably; decide and act appropriately.
- Critical thinker driving teams to high quality results with the ability to identify and understand complex problems/issues and formulate alternate solutions.
- Data-driven, analytical thinker.
- Proven ability to build team cohesiveness, lead, influence, and motivate cross-functional teams to achieve challenging goals.
- Highly motivated with excellent verbal and written communication, presentation, and problem-solving skills.
- Ability to quickly learn, understand, communicate complex concepts and issues to a technical and non-technical audience.
- Self-starter with strong organizational skills, ability to be self-directed and be able to handle multiple priorities with demanding timeframes.
COMPETENCIES
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Leadership:
- Ability to contribute to and support the execution of department vision.
- Holds self and direct reports accountable for results.
- Ability to develop and mentor team members.
- Ability to communicate/sell/influence the organization to onboard stakeholders. Ability to plan, manage cross functional teams, and drive accountability.
- Ability to make timely decisions that are best for the company.
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Critical Thinking:
- Ability to solve highly complex product issues through technical insight and collaboration with companywide and/or industry peers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to identify and highlight issues early on and quickly develop and execute plans to address.
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Analytical:
- Ability to process significant amount of data in a coherent, systematic fashion and extract the most critical information.
- Ability to work with mathematical concepts such as probability and statistical inference.
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Communication:
- Ability to summarize and communicate analytical results across all levels of the organization.
- Ability to communicate in written and oral form in and clear and articulate manner.
- Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
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Establish Relationships:
- Proven track record in establishing deep and lasting customer partnerships.
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Change Management:
- Agent of positive change, innovation, and continuous improvement. Must be able to influence technical and non-technical executives and senior leaders.
- Challenges the status quo, proven track record of driving change and teaching/motivating individuals to develop & implement new ways of thinking and doing business.
Benefits:
- 401(k) with company match
- Medical, Dental, Vision Insurance
- Voluntary Insurance options
- Paid time off
- Sick time
- Employee Assistance Program
Join us to shape the future of our technology landscape while working in a dynamic environment that fosters growth and innovation!
Aither Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics