What are the responsibilities and job description for the Front Desk Administrator position at Ajax Building Corporation?
- JOB DESCRIPTION SUMMARY
The basic function of the Front Desk Administrator is to answer and forward calls through a console switchboard as well as greet visitors, distribute mail, organize and distribute office supplies.
- REPORTING RELATIONSHIPS
The Front Desk Administrator reports to and is directly accountable to the Office Manager.
- REQUIREMENTS
3.1 Education
- Required: High School Diploma or GED
Licensing / Registration / Certification
N/A
Experience
- Required: None
Skills / Knowledge / Abilities
- Position requires basic computer skills; Microsoft Word, Excel and Outlook.
- Position requires knowledge of basic office machines (phone, fax, copier, postage machines, etc…)
Physical Requirements
The physical requirements may be stressful even though a majority of the time is sitting. Body movements of turning the head and torso, bending and flexing the arms, wrists and fingers are required. The sense required are being able to see and hear and having full power of speech.
Mental
- Must be able to work under stressful situation
- WORKING CONDITIONS
4.1 Work will be in a climate-controlled office. Workdays will be 8 hours per day; 8am - 5pm with a 1 hour lunch from 11:30 – 12:30. There may be days when overtime is needed. Ajax pays time and a half for all hours worked over 40 hours in a week.
- ESSENTIAL FUNCTIONS
- Operate switchboard and greet guests
- Receive packages, letters, faxes and distribute them to the correct departments/person
- Open and distribute mail
- Typing and word processing
- Must be punctual and dependable
- Maintain office supply closet
- DUTIES AND RESPONSIBILITIES
- Operate switchboard. Answer incoming calls, forward calls to party and/or voicemail, take messages (when necessary), and notify employees that visitors and/or overnight packages have arrived.
- Receive packages, letters, etc., as required. Sign for parcels when necessary.
- Open and distribute mail daily.
- May type memos, letters, listings, etc., as backup to the Office Manager.
- Be at work on time every work day.
- Maintain the office supply closet and the stock supplies.
- MEASURES OF PERFORMANCE
- Answers phone and greets guests in a pleasant manner.
- Receives and distributes packages in a timely fashion.
- Opens and distributes daily mail within a reasonable time limit.
- Helps with extra typing at supervisor’s request.
- Demonstrates regular attendance and punctuality.
- Takes on extra responsibility with ease.
