What are the responsibilities and job description for the Host position at AJTX - IHOP?
Benefits:
JOB DESCRIPTION:
Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Employee discounts
- Flexible schedule
JOB DESCRIPTION:
Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develop and maintain professional functional working relationships with IHOP employees and guests.
- Execute the "Service Guidelines" per the IHOP SOP to ensure a high-quality guest experience.
- Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
- Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
- Comply with SOP methods in regard to guest checks and server banking procedures.
- Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
- Comply with all local and SOP health, sanitation, and safety guidelines.
- Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
- Perform all cleaning duties according to posted cleaning charts.
- Comply with IHOP uniform and appearance standards per SOP guidelines.
- Comply with IHop N Go program as assigned.
- Complete all required online and virtual training modules.
