What are the responsibilities and job description for the Pharmaceutical Customer Account Specialist position at Ajulia Executive Search?
Pharmaceutical Customer Account Specialist
- Experience in a Dietary Supplements or Pharmaceuticals.
- CRM software
- The Customer Support Associate will be the primary point of contact for clients, ensuring their needs are met efficiently and professionally.
Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you.
Why should you apply?
- Growth Opportunities
- Great Pay
- Excellent Benefits
Responsibilities:
- Keep records of customer interactions, process customer accounts and file documents.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction.
- Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery.
- Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates.
- Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement.
- Acknowledging and resolving customer complaints.
Qualifications:
- BS degree in business administration or a related field.
- Experience in a Dietary Supplements or Pharmaceuticals.
- CRM software
- Proficient in MS Office Suite
- Strong leadership qualities
Ask for Jasleen
jasleen@ajuliaexecutivesearch.com
Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.
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Salary : $65,000 - $75,000
