What are the responsibilities and job description for the Customer Service Representative (CSR) position at AK Net INC?
Our company is one of the leading providers of Sales, Customer Service, and Business Development for top-tier nationwide clients. We are in search of an entry-level Customer Service Representative who has an exuberant personality and a passion for working with others!
Our entry-level Customer Service Representatives place a huge emphasis on the attention to detail with each customer account, and the ability to solve any and all problems, should they arise. We have a close-knit and inclusive entry-level entry-level Customer Service Representative team that is leading with the utmost professionalism, and cost-effective sales solutions for our clients to increase their market share and drive sales revenue and overall profitability.
Responsibilities of our entry-level Customer Service Representative:
- Initiate and create a relationship with each customer account
- Drive sales results by delivering a top-notch and elevated customer experience
- Achieve all productivity goals through successful negotiation and upselling tactics
- Act as a product knowledge expert and always lead sales interactions with product features and benefits, not discounts
- Provide customer support and answer any questions asked in a professional manner
- Brainstorm and strategize with other entry-level Customer Service Representatives the new and innovative ways to maximize sales results and optimal profit margins
Requirements for our next entry-level Customer Service Representative:
- 1 years of relevant experience in retail, sales, customer service, or equivalent entry-level position is preferred
- Energetic, team-oriented, and passionate about working with other team members/customers
- Self-motivated and goal-oriented professional
- Exceptional communication and negotiation skills are a must
- Student mentality, with the drive to continually improve and succeed
Perks:
- Training and ongoing development for the CSR position and others
- Competitive pay and bonus incentives
- Travel opportunities
- All major holidays off
#LI-Onsite
Salary : $3,200 - $6,000
