What are the responsibilities and job description for the Guest Service Agent- AKA Beverly Hills position at AKA?
AKA BEVERLY HILLS is hiring for a Guest Services Associate!
The sleek furnished Beverly Hills apartments at AKA are distinct from any other luxury extended stay in Los Angeles. Situated at Crescent Drive and Wilshire Boulevard, AKA’s Beverly Hills luxury extended stay is an exclusive and contemporary residential oasis.
Our Team Members enjoy very generous PTO; Health; Dental; Vision and 401(k) benefit plans. We recognize and promote top performers because we know that our success is due to your achievements.
We’re looking for someone with:
- A high school degree or equivalent.
- 1-year prior experience with a luxury hospitality organization.
- Strong guest services skills.
- Problem solving and decision-making skills.
- Highly detail-oriented .
- Thrives in a fast-paced environment.
In this role you will be responsible for:
- Performing guests check-ins and checkouts; answering the phones; replying to guests/residents’ emails; handling packages and mail; assisting residents with their needs; inputting work orders for maintenance and housekeeping.
- Follow up with residents on housekeeping/maintenance requests once they have been completed.
- Maintaining a positive working relationship with all residents, team members, and guests.
- Ensuring that the highest standards of service and professionalism meet our guest’s needs.
- Auditing new reservations to ensure accuracy.
The hospitality industry requires varying schedules to support the business needs of the hotel.
ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA”
Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.
Korman's original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.
Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands – AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.
Come join our winning team. Click Apply Now to be considered!
Job Type: Full-time
Pay: From $23.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $24
