Housekeeping Supervisor- Hotel AKA Washington Circle

Hotel AKA Washington Circle is hiring for a Housekeeping Supervisor!

Team Member Requirements:

• Willingness to accept the most effective role.
• Function as a representative of the AKA culture and standards to all Team Members and our residents.
• Maintains regular attendance in compliance with the AKA standards.
• Approach all encounters with residents and Team Members in a friendly, service-oriented manner.
• Promotes a safe, secure, and healthy work environment.
• Maintains guest privacy and confidentiality by protecting all personal information.
• Familiar with emergency and safety procedures for your role.
• Adheres to AKA Image Requirements policy.
• High school degree or equivalent.
• Flexibility with work schedule including nights, weekends, and holidays.
• Meticulous attention to detail.
• Proficiency in English (written and oral) preferred.

Responsibilities:

• Follows OSHA regulations and all policies and procedures as set forth by AKA guidelines.
• Applies excellent guest relation skills when interacting with guests and consistently maintains a positive and respectful attitude to ensure the best guest experience.
• Encourages a positive attitude among team members and Managers and treats them with courtesy and respect.
• Open housekeeping: check rooms inventory, assign rooms to room attendants, assign daily projects to housemen.
• Inspect hallways, walls, elevators, stairs, and service area as well as public areas. Ensure cleanliness standards throughout the property meet AKA standards.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests. Always maintain positive guest relations. Resolve guest complaints ensuring guest satisfaction.
• Inspect rooms, complete report to hotel front desk and / or load into automated property management systems. Verify status reports; report clean suites and check DND rooms.
• Monitor payroll reports and work schedules, work alongside Director of Housekeeping
• Monitor lost and found program. Ensure stock rooms are maintained with proper supplies. Perform monthly linen inventory and order monthly supplies.
• Conduct training of staff as assigned, provide follow-up and feedback to team members on job performance.
• Coordinate room maintenance program with Property Operations, approve OOO rooms and perform rooms inspection before returning to inventory.
• Monitor linen quality provided by third party Laundry Company.
• Receiving and taking inventory of deliveries
• Assisting team members as needed to man the lobby area
• Stocking housekeeping closets
• Cleaning rooms
• Cleaning/touching up public areas daily to include lobby, elevators, gym, restrooms, and lobby balconies
• Other duties as assigned

Our Team Members enjoy very generous PTO; Health; Dental; Vision benefit plans and 401(k) with Company match. We recognize and promote top performers because we know that our success is due to your achievements.

AKA Hotels Hotel Residences is a part of Korman Communities, a family owned and operated company, we consider our Team Members the most important asset. With over 100 years of history and experience behind us we’re always looking for Team Members ready to join our family. AKA Hotels provide short stay accommodations with a high‐quality, livable experience.

About Hotel AKA Washington Circle

Hotel AKA Washington Circle is a welcome new addition to the vibrant Foggy Bottom/West End neighborhood in downtown Washington, DC. Conveniently located on Washington Circle and directly across from the Foggy Bottom Metro station this newly transformed boutique hotel is just steps from The George Washington University Campus, The George Washington University Hospital, The World Bank, IMF and a 15-minute walk to Georgetown. The National Mall, Kennedy Center, European Union US Headquarters, and several embassies and law firms are also located within walking distance from the property.

Hotel AKA Washington Circle features newly designed, luxury accommodations perfect for both short and long-term stays, including contemporary guestrooms and spacious one- and two-bedroom suites and penthouses and many with terraces as well as a full kitchen or kitchenette in many guestrooms. Spectacular hotel amenities will include a welcoming lobby lounge, Technogym Fitness Center, Executive Conference Room with AV capabilities, private cinema, and brand-new restaurant from the James Beard award winner, Ellen Yin.

Come join our wonderful team. Apply Now to be considered!

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Work Location: In person

Salary : $25