Administrative Assistant

Job Title: Administrative Assistant

Schedule: Monday - Friday 8:30am - 4:30pm

Job Summary: We are seeking a bilingual (English/Spanish) Administrative Assistant to support the operations of a 17-story, 164-unit condominium. This role is vital to ensuring smooth communication between residents, vendors, and the management team. The ideal candidate will demonstrate exceptional organizational skills, professionalism, and a commitment to excellent customer service.

Key Responsibilities:

• Front Desk Support:

  • Greet and assist residents, guests, and vendors with inquiries.
  • Answer and direct phone calls, emails, and other communications.
  • Manage appointment scheduling for residents and building services.

• Administrative Duties:

  • Maintain and update resident records, visitor logs, and other essential documents.
  • Assist with the preparation of reports, correspondence, and other communications.
  • Handle incoming and outgoing mail, packages, and deliveries.

• Resident Services:

  • Address resident requests and concerns in a professional and timely manner.
  • Coordinate with maintenance and management teams for service requests and follow-ups.
  • Assist with the organization of community events, meetings, and activities.

• Office Management:

  • Order and manage office supplies, ensuring the front desk area remains tidy and well-organized.
  • Assist with filing, data entry, and other clerical tasks as needed.
  • Support management with special projects and tasks as required.

Qualifications:

• High school diploma or equivalent; associate’s degree preferred.
• Previous experience in an administrative or customer service role, ideally within property management or a residential setting.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and property management software (e.g., Yardi, Building Link, Avid or similar).
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.
• Professional demeanor with strong interpersonal skills.

Benefits (May vary between properties and pre-approved by the Board of Directors)

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K Matching Program
• 10 Paid Holidays (may vary between properties)
• 17 PTO Days
• Advancement Opportunity
• And more….

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.