Assistant Property Manager

Position Overview:
We are seeking a dedicated and detail-oriented Assistant Property Manager to support the daily operations of a condominium. The ideal candidate will assist the Property Manager in ensuring smooth operations, maintaining high standards of service, and fostering a positive community experience for residents.

Key Responsibilities:

Operational Support:

• Assist the Property Manager in overseeing the day-to-day operations of the property, including vendor management, building maintenance, and resident services.
• Respond promptly to resident inquiries, complaints, and service requests, ensuring high levels of satisfaction.
• Conduct property inspections to ensure cleanliness, safety, and compliance with regulations.

Administrative Tasks:

• Maintain accurate records, including resident files, financial documents, and maintenance logs.
• Assist with preparation and distribution of notices, newsletters, and updates to residents.
• Coordinate scheduling for building services, maintenance, and repairs.

Financial Management:

• Support the Property Manager in managing budgets, reviewing financial statements, and tracking expenses.
• Assist with collections of association fees and follow up on delinquent accounts.
• Review and approve vendor invoices in accordance with company guidelines.

Vendor and Staff Coordination:

• Assist in supervising on-site staff, including maintenance and concierge teams, to ensure quality service delivery.
• Liaise with contractors and vendors to coordinate services and ensure timely completion of work.
• Monitor vendor contracts to ensure compliance with agreements and quality standards.

Compliance and Safety:

• Ensure the building complies with local, state, and federal regulations, as well as association policies.
• Monitor safety protocols and emergency preparedness plans, assisting in training and implementation.

Community Engagement:

• Foster positive relationships with residents by providing exceptional customer service.
• Organize and assist with resident events and community activities.
• Address concerns diplomatically and work toward amicable resolutions.

Qualifications:

• High school diploma or equivalent required; bachelor’s degree in property management, business, or related field preferred.
• Minimum 2-3 years of property management experience, preferably in a condominium or high-rise setting.
• Florida CAM (Community Association Manager) license a plus.
• Strong knowledge of property management software (e.g., Yardi, AppFolio) and Microsoft Office Suite.
• Excellent communication, organizational, and multitasking skills.
• Ability to handle sensitive situations with professionalism and confidentiality.

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.