What are the responsibilities and job description for the Administrative Assistant position at AKAM?
About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include healthcare, dental and vision options, a retirement program, paid time off plan and paid holidays.
Position Overview: We are looking for a highly organized and detail-oriented Administrative Assistant to support the daily operations of our 18-story, 234-unit beachfront condominium in Hallandale Beach, FL. This role plays a key part in facilitating clear communication between residents, management, and staff while ensuring the efficiency of office operations.
Key Responsibilities:
- Resident & Guest Support: Serve as the first point of contact for residents, guests, and vendors, addressing inquiries and concerns professionally.
- Office Administration: Handle phone calls, emails, and correspondence; maintain resident records and files.
- Scheduling & Coordination: Assist in scheduling maintenance, inspections, and community events.
- Document & Records Management: Prepare reports, update databases, and manage confidential documents.
- Financial & Billing Support: Process invoices, track payments, and assist with budget-related tasks.
- Communication: Draft and distribute notices, newsletters, and meeting minutes.
- Vendor & Contractor Liaison: Coordinate with service providers for maintenance, repairs, and improvements.
Required Skills & Qualifications:
- Strong customer service skills with a professional and friendly demeanor.
- Previous experience in hospitality, residential front desk, or property management is a plus.
- Ability to adapt quickly to changing priorities and take initiative.
- Excellent problem-solving and troubleshooting abilities.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office and property management software (Yardi, Building Link experience preferred).
- Ability to multitask and work effectively in a fast-paced environment.
Schedule is Tuesday-Saturday 8:30am-5:00pm
Benefits:
401(k)
Dental
Vision
Health
Paid time off
Referral Program
And more
AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.
