On-Site Property Manager

About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards – in addition various social and recreational activities.

Position Overview: Seeking General Manager for a 800 unit residential cooperative with commercial spaces, located in downtown Manhattan.

The General Manager is responsible for overseeing all aspects of property operations, including but not limited to, leading the onsite office staff, supervising the superintendent, and maintenance team, overseeing cap ex projects, enforcing policies and procedures and ensuring compliance with city/state regulations, executing on financial objectives of the Board, and providing timely communication and assistance to residents.

Responsibilities include, but not limited to:

• Provide clear leadership, guidance, and support to all team members to ensure alignment with the cooperative’s goals and expectations.
• Conduct regular staff meetings to communicate updates, set priorities, and monitor performance. Address performance issues promptly and provide training and professional development opportunities as needed.
• Foster a collaborative work environment, encouraging teamwork and accountability among all staff members.
• Oversee all activities and work performed, ensuring efficient operation and maintenance of residential, commercial, and shared spaces.
• Facilitate and manage apartment alterations, Sales, Sublets applications
• Liaison with the cooperative’s legal team, architects/engineers, vendors, and shareholders for all work conducted on-site, ensuring clear communication and smooth project execution.
• Direct the day-to-day operations of the cooperative, ensuring the seamless functioning of all facilities and services.
• Address resident inquiries and concerns promptly and professionally.
• Collaborate with the Board of Directors to enhance policies and initiatives that improve the quality of life of all residents
• Coordinate with the Managing Agent’s emergency response team, when necessary, to provide timely assistance and mitigation services as needed
• Facilitate multi-million-dollar capital improvement projects, ensuring adherence to timelines, budgets, and quality standards.
• Provide regular updates to the Board of Directors, coordinate and run monthly and annual shareholder meetings.
• Work with Managing Agent’s finance team to manage the coop’s finances, including but not limited to, budgeting, bill pay, monthly cash flow and expense tracking
• Process 3rd party invoices and vendor payments
• Collaborate with the Board of Directors to develop a Preventative Maintenance Plan that addresses current and future property needs.
• Assess all operational components of the property, including infrastructure, mechanical systems, and safety measures.
• Identify and prioritize repairs, open items, and new projects based on property conditions and shareholder needs.
• Ensure alignment with rapidly evolving local compliance initiatives and regulations in New York City.
• Negotiate vendor contracts and seek cost-saving opportunities while maintaining high-quality services.
• Build and maintain strong relationships with shareholders, tenants, and commercial tenants by fostering open communication and responsiveness to their needs.
• Attend community events, shareholder meetings, and town halls to provide updates and address concerns.
• Actively engage with shareholders to create a collaborative and supportive community environment.

Benefits:

• 401(k) Retirement Plan Matching
• Health Insurance
• Dental insurance
• Vision Insurance
• Ancillary Benefits
• Health Saving Account
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Company Events
• Employee Assistance Program
• Employee Referral Program
• Employee Engagement Committee

AKAM Living Services, Inc., is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.